During the investigation observed that loan officer Avom Kumar/SF0060673 has collected total installment of Rs. 8,100/- (each month 2,700 x 3 month 06-05-21, 06-06-21 and 06-08-21) which was not accounted in FIMO. We also noticed that two more transactions were recorded on the loan card on 06-01-22 and 06-05-22 but were unable to verify whose signature it was and the branch team also failed to identify the signature. We asked to borrower also but she not remember the staff name. This complaint connected with the CSS complaint nos. 89220.