Dear Sir

Pls find my explanation against the complaint number DC-FY-2025-00283 .

Sir, Arwal SBI Branch refused to accept small notes due to which Rs 73706 could not be deposit in the HO account. We tried to transfer through UPI to HO account but could not transfer the amount due to limit issue. Sample UPI transfer faild sanp-shot and next day deposit slip also enclosed with mail.

We will ensure that this kind of mistake will not happen again.

Note- All the cash was deposited next day (11/04/2025)

Cash Deposit Summary (10/04/2025)

Branch Name	Branch Code	Date	Opening Balance 	Deposit	Gap 	Remarks
Arwal	BH2685	10-Apr-25	1254903	1181197	-73706	Due to small Notes not accpet in SBI Arwal Branch & UPI server Issue

Cash Deposit summary (11/04/2025)

Branch Name	Branch Code	Date	Opening Balance 	Deposit	Remarks
Arwal	BH2685	11-Apr-25	612613	612926	Opening Balance deposited to HO



Warm Regards
Raj Kumar Joshi
M- +92 8969137777
