Respected sir,

I, Shivhari Ugale (Employee Code: SF0068311) from the Aurangabad Branch, was called for an inquiry regarding certain allegations made against me. I personally appeared and accompanied the ODT representative to the field, where I clearly demonstrated that the allegations were false and baseless.
I explicitly informed the ODT team that false allegations were made against me. Additionally, I submitted a written statement from the concerned customer, supporting my version of events.
To clarify the matter:
I had collected an EMI amount of Rs. 2,150/- on 10th October 2024 from the borrower Sumanbai K. Adamane. The payment was initially supposed to be made via Saurabh Kale (Employee Code: SF0075389) through his PhonePe account. However, due to a technical issue with his PhonePe, he shared my phone number with the customer to complete the transaction.
As per Saurabh Kale's phone instructions, the amount was transferred to my account, and I immediately handed over the cash to him. I have evidence of the communication and transaction to support my explanation.
These allegations made against me are completely false, and I have already provided all necessary clarification and documentation. However, I have not yet received any official update regarding the current status or further actions in this matter.
I respectfully request you to provide an update at the earliest regarding the status of the complaint and any further steps to be taken.