Meanwhile, the ZIC committee stated that the incident occurred due to the actions of the ex-fraudulent BM of the branch, who collected the amount but failed to deposit it on time. The concerned employee also obtained a confirmation letter from the customer regarding the same. Additionally, it was found that 2 EMIs were mistakenly updated in FIMO for a customer ID, where only 1 EMI had actually been received. Upon realizing the error, the employee personally paid 1 EMI from his own pocket to rectify the mistake. Regret has been expressed. Therefore, the committee has decided to close the case with a drop in charges.