"1. Complaint raised by borrower to css that she has only one loan and paid all emi. Post verification it is observed that branch team disbursed her new loan without informing her. 
2. She paid her 03 emi of rs.2240*3=6720/- on dated 02-04-24, 02-08-24, 02-09-24 to Lalbabu but he did not post her emi in fimo.
3. Her old loan id is (352389977)."