As I had replied to this compliance, I had called BM and BQM and got the information and then replied to it which I did not even have a moment there, I had verified it on call, there was a new branch manager there, he did not have complete information about how these loan cards were taken out and why they were taken out, so he told me that these loan cards were not found in the field, that is why they were taken out and uploaded in ClCC, the old branch manager had told the same, so I replied to this compliance, then when I went there and physically checked, 69 printouts were taken out, out of which 20 loan cards were original to me in the field, so I made a complete Excel of it and mailed it to my reporting officer, so sir, this is my mistake, I was not in that branch and got this information by calling, when the next day he visited physically and saw, 69 loan cards were taken out, out of which 20 loan cards were found to be original, so sir, my mistake is that I was not in that branch, I called BM  After talking to BQM , I applied for  compliance  on mail but I will not make such a mistake in future